Every now and then everyone needs to find themselves a good plumber, most home
insurance companies will provide lists of emergency telephone numbers
for good tradesman, but there is rarely anything as reassuring as
establishing a good relationship with a high quality tradesman that you
know won't let you down. Here are a few quick guidelines on how to
find yourself a good plumber:
Word of Mouth
Most plumbers, or in fact tradesmen in general, get spoken about if they have
done a terrible job or a particularly brilliant one. If you hear someone
talking about a plumber in a positive light, then it might be worth
asking them for the number. This actually happens relatively rarely so
if you have found a firm that doesn't come personally recommended they
will probably be happy to give you a reference or two.
Plumbers in most countries must
be registered with the relevant Government Authority.
You can also check the details of a registered plumber online. You could look for additional qualifications, which
are far from necessary but increase the likelihood of them being a good plumber.
Much of your contract with your plumber will be over the phone and this is
often whilst they're working on other jobs - which is no bad thing
because it shows they have plenty of work. If they act professionally
about communication over the phone, the chances of a better end result
are dramatically increased.
Public Liability Insurance
Plumbing can be a dangerous job and it carries certain health and safety
implications with it. Accordingly they will have public liability
insurance which will protect what they're working on from their own
mistakes or inadvertent mishaps. Ask any potential contractors if they
have insurance and whether the coverage that they do have is enough to
cover the job in hand. If an insurance company does not have sufficient
insurance, you could have to pay for it if something goes wrong.
Cowboy contractors don't last all that long, they often set up firms in one
place, destroy the reputation by offering a bad service to customers and
then break the whole thing down and start again. If a company has been
working in the same place for a length of time it may well be reputable.
That's not to say a brand new company is not fantastic, just that a
little longevity is a good sign.
Most home insurance companies will provide a list of tradesmen, but they will
also pay for necessary work done by a private tradesman who is not on
their list, they are unlikely, however, to cover for necessary work that
is done more than once because the first tradesman was a cowboy. Make
sure that you find yourself a good, reputable, tradesman to do any work
that you need doing. If you are unsure, check with your insurance
company before you have any work done. Home insurance will provide vital
financial coverage if something goes wrong, so make sure you have a good